Multi-Location: Our specialty is Multi-Location, and it’s a game-changer. The industry-leading tools and reporting features are second only to how easy it is to onboard a new place. Adding new locations can be a headache, but with one call to the Red Fire team, we take my new location from an idea straight to an active metric in my reporting.

Advanced Flexible Reporting: I get the reports I want, and I see them exactly how I need to. Our robust report engineering presents all the data in a familiar format, making the powerful new tools in the Red Fire Reporting Suite incredibly easy to engage with.

Inventory Management: The configuration capabilities here are some of the most detailed I’ve seen. My inventory is not only simple to add and track, but it automatically depletes, reconciles, and updates across all my reporting through our advanced configurations.

Discount Management: Whether it’s the simplest “Buy One, Get One” (BOGO) or the most complex enterprise sales campaign, Red Fire has a fast and flexible solution that meets my business needs every time.

Complete Royalty Control: I haven’t found a system on the market that gives me this level of robust royalty features natively built in. Within Red Fire, I can confidently manage hundreds of locations’ monthly royalty payments, easily handle disputes, have my franchises submit their reports for my review, draft funds, and track every detail and penny of their sales daily, monthly, or quarterly. (Note: “their” remains here because the franchises are separate entities.)

Customer Management: I can track and collect my customers’ information directly from the register! The reporting suite unlocks powerful features like purchase history, total spend, email marketing, and receipt management. As an Enterprise client with over 10 locations, I also get essential features like SMS, loyalty programs, and custom communications.

Team Management: I get to decide exactly what parts of my business my employees, managers, district managers, and other users can and can’t see with our robust user groups. The setup, done with careful and specific calibration, makes adding and removing team member capabilities and permissions within my business simple and confident at the tap of a button.

No Robots Here!: I especially value that it’s “No Robots Here!” Every Red Fire Team member is right here in the USA. All of us Enterprise customers receive real human support. When I’m on the phone with a Red Fire Team member, I’m with an expert who can get me the answer I need and hand me directly to a specialist right down the hall when needed.